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account may not appear here, and individual content apps are not listed separately.
Having trouble? Email support@optisigns.com.
Screen Playback
Your screens fetch and play content and schedules.
●Operational
23 Jul 202624 Jul 202625 Jul 202626 Jul 202627 Jul 202628 Jul 202629 Jul 202630 Jul 202631 Jul 20261 Aug 20262 Aug 20263 Aug 20264 Aug 20265 Aug 20266 Aug 20267 Aug 20268 Aug 20269 Aug 202610 Aug 202611 Aug 202612 Aug 202613 Aug 202614 Aug 202615 Aug 202616 Aug 202617 Aug 202618 Aug 202619 Aug 202620 Aug 202621 Aug 202622 Aug 202623 Aug 202624 Aug 202625 Aug 202626 Aug 202627 Aug 202628 Aug 202629 Aug 202630 Aug 202631 Aug 20261 Sept 20262 Sept 20263 Sept 20264 Sept 20265 Sept 20266 Sept 20267 Sept 20268 Sept 20269 Sept 202610 Sept 202611 Sept 202612 Sept 202613 Sept 202614 Sept 202615 Sept 202616 Sept 202617 Sept 202618 Sept 202619 Sept 202620 Sept 202621 Sept 202622 Sept 202623 Sept 202624 Sept 202625 Sept 202626 Sept 202627 Sept 202628 Sept 202629 Sept 202630 Sept 20261 Oct 20262 Oct 20263 Oct 20264 Oct 20265 Oct 20266 Oct 20267 Oct 20268 Oct 20269 Oct 202610 Oct 202611 Oct 202612 Oct 202613 Oct 202614 Oct 202615 Oct 202616 Oct 202617 Oct 202618 Oct 202619 Oct 202639 minutes of partial outage.RelatedWeb Portal unavailable and screens unable to fetch updates20 Oct 2026
2026-07-232026-10-20
Uptime, last 90 days: 99.96%
Web Portal
Sign in at app.optisigns.com to upload, edit and schedule, including asset processing.
●Operational
23 Jul 202624 Jul 202625 Jul 202626 Jul 202627 Jul 202628 Jul 202629 Jul 202630 Jul 202631 Jul 20261 Aug 20262 Aug 20263 Aug 20264 Aug 20265 Aug 20266 Aug 20267 Aug 20268 Aug 20269 Aug 202610 Aug 202611 Aug 202612 Aug 202613 Aug 202614 Aug 202615 Aug 202616 Aug 202617 Aug 202618 Aug 202619 Aug 202620 Aug 202621 Aug 202622 Aug 202623 Aug 202624 Aug 202625 Aug 202626 Aug 202627 Aug 202628 Aug 202629 Aug 202630 Aug 202631 Aug 20261 Sept 20262 Sept 20263 Sept 20264 Sept 20265 Sept 20266 Sept 20267 Sept 20268 Sept 20269 Sept 202610 Sept 202611 Sept 202612 Sept 202613 Sept 202614 Sept 202615 Sept 202616 Sept 202617 Sept 202618 Sept 202619 Sept 202620 Sept 202621 Sept 202622 Sept 202623 Sept 202624 Sept 202625 Sept 202626 Sept 202627 Sept 202628 Sept 202629 Sept 202630 Sept 20261 Oct 20262 Oct 20263 Oct 20264 Oct 20265 Oct 20266 Oct 20267 Oct 20268 Oct 20269 Oct 202610 Oct 202611 Oct 202612 Oct 202613 Oct 202614 Oct 202615 Oct 202616 Oct 202617 Oct 202618 Oct 202619 Oct 202620 minutes of major outage.RelatedWeb Portal unavailable and screens unable to fetch updates20 Oct 2026
2026-07-232026-10-20
Uptime, last 90 days: 99.98%
Device Management
Remote control, restart and SecureLink access to your devices.
●Operational
23 Jul 202624 Jul 202625 Jul 202626 Jul 202627 Jul 202628 Jul 202629 Jul 202630 Jul 202631 Jul 20261 Aug 20262 Aug 20263 Aug 20264 Aug 20265 Aug 20266 Aug 20267 Aug 20268 Aug 20269 Aug 202610 Aug 202611 Aug 202612 Aug 202613 Aug 202614 Aug 202615 Aug 202616 Aug 202617 Aug 202618 Aug 202619 Aug 202620 Aug 202621 Aug 202622 Aug 202623 Aug 202624 Aug 202625 Aug 202626 Aug 202627 Aug 202628 Aug 202629 Aug 202630 Aug 202631 Aug 20261 Sept 20262 Sept 20263 Sept 20264 Sept 20265 Sept 20266 Sept 20267 Sept 20268 Sept 20269 Sept 202610 Sept 202611 Sept 202612 Sept 202613 Sept 202614 Sept 202615 Sept 202616 Sept 202617 Sept 202618 Sept 202619 Sept 202620 Sept 202621 Sept 202622 Sept 202623 Sept 202624 Sept 202625 Sept 202626 Sept 202627 Sept 202628 Sept 202629 Sept 202630 Sept 20261 Oct 20262 Oct 20263 Oct 20264 Oct 20265 Oct 20266 Oct 20267 Oct 20268 Oct 20269 Oct 202610 Oct 202611 Oct 202612 Oct 202613 Oct 202614 Oct 202615 Oct 202616 Oct 202617 Oct 202618 Oct 202619 Oct 202620 Oct 2026
Resolved - The Web Portal and content delivery to screens are working normally. Screens kept playing content they had already downloaded. We are making changes so this cannot happen again.
Identified - A shared cache service ran out of memory after a data issue caused repeated updates to one playlist. We have applied a fix and services are recovering.
Investigating - We are investigating errors signing in to and using the Web Portal. Some screens may not receive content updates.
